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Event Details

Get Your Quality Program Out of the Rut and Back on Track

This webinar will take you through key touch points in making sure your established quality program is up to date.
Audience: Open industry. All apparel and footwear industry professionals, regardless of AAFA membership, are encouraged to participate.


A quality management program should not be a “set and forget” tool. On the contrary, even the best-designed quality programs need regular follow-up and monitoring to ensure that they still suit the needs of your supply chain. This webinar will take you through key touch points in making sure your established quality program is up to date. Learn how to make sure all your bases are covered during inspections and audits and make the best of your quality budget with smart use of sourcing data and technology. Additional information on COVID-19 relating to audits will also be shared during this webinar.

Attendees of this webinar will learn:
  • Best practices for product inspections and supplier audits.
  • How to manage your supplier relations and keep subcontracting above board.
  • Efficiency practices to optimize quality costs while improving quality in the long term.



Terri Olano
Senior Business Development Manager

Terri Olano is a Senior Business Development Manager with QIMA. With a degree in textile engineering, Terri has over 29 years of experience in manufacturing, quality, inspections and facility audits, both through apparel companies and third-party service providers. 
Introduced to factory audits in 1996, Terri fell in love with the idea of reviewing the complexities of the manufacturing processes while also verifying the safety, quality and capabilities of the factory. This led to additional training and expansion of her internal audit scope to include social accountability and C-TPAT audits. Terri estimates to have completed around 2500 audits over a 20-year period across different industries including softlines, hardlines, food facilities, filling locations and paper facilities and continues to perform audits as needed. Terri has used her experience to work in many arenas including program development, customized audit programs, project management, consultation, training, sales, business development and account management.


Kristen Kern
Manager, Supply Chain & Sustainability Initiatives

As Manager of Supply Chain and Sustainability Initiatives, Kristen leads the AAFA Sustainability portfolio, working with government and industry professionals to further environmental sustainability in the apparel and footwear industry. She also leads the AAFA Product Safety portfolio, collaborating with stakeholders to create best practices and regulations for safe, quality products for consumers. Kristen holds Bachelor’s Degrees in Fashion Merchandising and Design, and French, with a minor in Chemistry from Virginia Tech.

Sponsored by:

4/2/2020 2:00 PM - 4/2/2020 3:00 PM